Our Address
All items purchased on-line are dispatched from our warehouse: TRIM co. Meath
Payment By Credit/Debit Card
We are the true dedicated eCommerce company, accordingly all purchases must be made on line by either Credit or Debit card via our payment portal. Important We never share or disclose any customer information with anyone outside our company / third party.
Prices And Products
All prices and products offered on our site are unique to www.501darts.ie in that they are for eCommerce sales only and do not reflect or represent the prices and stock of any other company within our group.
Shipping To All Irish Destinations
We have a standard * per total order fixed shipping charge regardless of the value or weight of the order.
The Vast majority of the orders we process are sent by First Class Packet via An Post. High value orders may require a signature on delivery. It is normal for orders to be processed and shipped within 48hrs of receipt. During the Peak Dart Season October to February this may vary slightly.
We have a contract post collection at 4.00 oíclock in the afternoon Monday to Friday, accordingly all orders received after that days post time will be sent with the next collection.
Orders Requesting Personalised Flights / Stems
All personalised items are printed by ourselves and are not contracted out. Accordingly we endeavour to ship all orders which contain personalised items within 3/4 days of receipt.
Out Of Stock Items
We endeavour to ship all orders as accurately and as fully as is possible, however from time to time we may have to substitute or duplicate a small item you have requested to facilitate the speedy dispatch of your order.(We will never substitute an out of stock dart set, but will notify you as to when we expect to be able to ship them to you).
Overseas Orders And Shipping Costs
We offer a Fixed Shipping cost of £4 per order to all European destinations, and a Fixed shipping cost of £8 per order to all destination outside of Europe. This is regardless of the size, weight or value of your order.
Returns
All goods returned for refund or exchange must be received at our address within 10 days of purchase and must be in a new and unused condition which will include all the original packaging intact/undamaged and be accompanied by the payment receipt. We strongly suggest that you make any returns to us by recorded/special delivery as we regret we cannot be held responsible for any good lost in transit to us.
Important we make a fixed £2 handling/restocking charge for each item that is returned to us for exchange or refund. Any refund will be made to the credit card from which the goods were purchased.
Cancellation Of Orders
If you wish to cancel an order you have just placed by email then such cancellation must be within one hour of placing the said order. If you wish to cancel an item that was not supplied with you original shipment you may do so at any time and request either a refund or a suitable replacement item.
Email Policy
501 Darts does not send any unnecessary emails or SPAM.
If you have any questions or queries regarding our terms and conditions of sale please contact us at info@501darts.ie .
